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Frequently Asked Questions

General questions

With the Accu-Chek Mobile system the user cannot delete stored results. If all 2,000 memory locations are occupied, the oldest test result is deleted to create space for the newest test result.

You can set flags to describe certain events connected with a particular blood glucose result, or particular characteristics of the result. You can only flag a result if you open the Set flag menu whilst the result is initially displayed. Flags cannot be set retrospectively. The flags available to the user are:

  1. Before meal
  2. After meal
  3. Other
  4. Control test

There are 3 types of averages available:

  1. For all values (except control test, general flagged results, or test results displayed as low or high)
  2. For values that were flagged with before the meal (except control test, general flagged results, or test results displayed as low or high)
  3. For values that were flagged with after the meal (except control test, general flagged results, or test results displayed as low or high)

For each group the average can be calculated based on the last 7, 14, 30, or 90 days.

You can set a test reminder after a test has been performed. These reminders can be set to occur in 1, 1.5, 2, or 3 hours in the future and occur only once. In addition up to 7 standard individually programmable test reminders, which are repeated daily, can be set. When either type of test reminder occurs, the user can directly initiate a new test via the user interface.

You can set the volume of system tones to one of 5 different levels, with the lowermost level being Mute.

You can set the brightness of the display to one of 3 levels. The lower the brightness level, the longer the battery life will be.

In the event of the meter becoming soiled through improper use, cleaning it may become necessary (refer to user’s manual). The mode of operation of the meter with the test cassette means that the meter will not normally come into contact with blood or control solution.

The validity of the test cassette depends on the use by period and the use by date.

  • Use by period: A period of 90 days in which the test cassette must be used up after the foil cover of the plastic container was opened. The use by period in days is printed on the box and in the package insert of the test cassette.
  • Use by date: Date up to which a test cassette stored in a closed plastic container is valid. The use by date is shown on the box of the test cassette/foil-sealed plastic container.

All reactive test areas are sensitive to humidity. The test cassette is delivered in a primary packaging that contains a desiccant which protects the reactive areas for 18 months (shelf life) from humidity, starting with the coding process at Roche Diabetes Care production. A desiccant is also integrated in the body of the cassette, providing a 90 days on-board stability. Once the primary packaging is opened, the stability is 90 days. When the cassette is inserted into the meter, the meter tracks the remaining onboard stability.

You can reinsert the cassette into the meter if the test cassette has unused tests and has not yet expired. The meter recognises the cassette, the number of available tests and the validity.

The Accu-Chek Mobile meter checks the validity of the test cassette. If either of the two dates – use by period or use by date – is exceeded, you will not be able to perform any more tests with this test cassette. If you start a test and the validity of the cassette is about to expire shortly or has already expired, the meter will inform you of this. The first notification appears 10 days before the validity of the cassette expires, the following appear 5, 2 and 1 day(s) before expiry. If the validity of the test cassette has expired, a message appears which informs about the expiry of the cassette and asks you to insert a new cassette.

NO, The Accu-Chek Mobile meter and the Accu-Chek FastClix lancing device are intended for patient self-monitoring by one and the same person only. They must not be used to test blood glucose from more than one person as they do not incorporate any features to guard against cross infection. The meter and the lancing device are not to be shared between family members or used by healthcare professionals to obtain blood or test blood glucose from more than one person.

The FastClix lancing device is for single patient use only. The same device must not be used on multiple patients.


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Accu-Chek Mobile

Item Description

Its all-in-one convenience offers 50 blood glucose tests on a continuous tape and 6 lancets in a drum in the integrated lancing device. This system is the smart choice for people who are on the go and don’t want to worry about carrying and disposing of strips and lancets after each check. Just 4 simple steps make it easy to monitor your blood glucose.

Accu-Chek Mobile test cassettes are NDSS subsidised for people with diabetes.

Product Manuals


121 x 63 x 20 mm


2000 tests


50 tests


Approx. 5 seconds


Accu-Chek FastClix

Benefits and Features
  • Clinically proven to help reduce HbA1c1,2
  • Use in 4 simple steps:
    1. Open cover
    2. Take blood sample
    3. Apply sample
    4. Read results and close cover 
  • 1 cassette holds 50 blood glucose tests on a continuous tape
  • There are no single test strips to handle or dispose
  • 25 languages to choose from
  • Program up to 7 alerts, reminding you to test
  • Display information guides you through the test procedure
  • 2000-test memory
  • No coding required
  • Reports 7, 14, 30, and 90 day averages
  • The Accu-Chek FastClix integrated lancing device:



1. Maran A. et al: Use of an integrated strip-free blood glucose monitoring system increases frequency of self-monitoring and improves glycemic control: Results from the ExAct study. Journal of Clinical & Translational Endocrinology 1 (2014) 161-166.

2. Fortwaengler K, et al. Better Adherence And Glycemic Control With The Integrated Strip-free Accu-Chek Mobile System At Marginal Extra Cost - Learnings From The ExAct Study. Diabetes Technology & Therpeutics (2014) 16:[Suppl1].

*Kocher et al: Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing Pain. Journal of Diabetes Science and Technology. Vol 3, Issue 5, Sept 2009

Additional Specifications
Measuring time:

Approximately 5 seconds

Memory capacity:

Approximately 2000 measurements with time and date

Measuring conditions:

Temperature: +10° C to +40° C (+50° F to +104° F)
Temperature flagging: +8° C to +10° C or +40° C to +42° C (+46.4º F to 50º F or 104º F to 107.6 º F)


2 alkaline-manganese batteries (1.5 V; type AAA, LR 03, AM 4 or micro) or 2 lithium batteries (1.5 V; type AAA, FR 03, L 92), backup battery (not changeable): 3-volt lithium coin cell type CR1025


WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN. If you suspect your child has swallowed or inserted a button (coin cell) battery immediately call the 24-hour Poisons Information Centre
on 13 11 26 for fast, expert advice.

Battery life:

Approximately 500 measurements, or approximately 1 year. This could be less if settings that require more power consumption are used, e.g. if the brightness of the display is set to level 3, or the volume is set to level 4 or 5, or in acoustic mode.


121 x 63 x 20 mm (L x W x H) (with lancing device)


Approximately 129 g (with batteries, test cassette, lancing device, and lancet drum)

Storage conditions:

With battery: -10° C to +50° C (+14° F to +122° F)
Without battery: -25° C to +70° C (-13° F to +158° F)
With batteries and with test cassette: +2° C to 30° C


Between 15% and 85% with relative humidity during testing


7 individually programmable test reminders

The Accu-Chek FastClix lancing device:
  • Contains a lancet drum of six lancets
  • Lancets are advanced by rotating the advance lever
  • Virtually pain-free*
How to use the Accu-Chek Mobile blood glucose monitoring system

The Accu-Chek Mobile system allows you to test in 4 simple steps.

  1. Open the tip cover.
  2. Press the lancing device firmly against the skin and press the release button to obtain a blood drop.
  3. Apply sample to the centre of the test area.
  4. Read results and close the tip cover.

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