Software Support Form

Complete this form to submit a support request for Accu-Chek diabetes management solutions and a member of our team will be in touch.

What type of Diabetes do you have?

Title

First Name

Last Name

Address

Postcode

Contact Phone

Preferred Contact method

Phone

Best time to contact (AEST)

Please note:

Please contact support within mySugr app or contact [email protected]

Which Accu-Chek blood glucose monitoring device or pump do you use?

Accu-Chek Combo

Accu-Chek Expert

Accu-Chek Mobile

Accu-Chek Guide

Accu-Chek Performa

Accu-Chek Guide Me

Other/ I’m not sure

In a few words please describe the current issue you need support with.

Learn how to use Accu-Chek meters, lancing devices and diabetes management tools at training videos can be viewed at www.accu-chek.com.au and www.youtube.com/accuchek

Privacy statement: Roche Diabetes Care Australia (Roche) respects your privacy. We collect your information for the purpose of your interaction with us and for research and marketing. We do not sell your personal information to third parties. Our full privacy statement is available on our website www.accu-chek.com.au. You may opt out of the above mentioned activities at any time in the future by contacting Roche. Phone: 1800 251 816. Email: [email protected] or Mail: Privacy Officer, Roche Diabetes Care Australia, PO Box 6266, North Ryde NSW 2113.