FAQ Listing
How do I set or change the time and date on my meter?
Watch this short video to see how easy it is to set the date and time.
https://youtu.be/OhnTM2iD5q8
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change.
To change these settings:
Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "Set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode.
To enter the set-up mode, press and hold the On/Off button for about four seconds. “Set-up” and the hour flash on the display.
Press and release the arrows to decrease or increase the hour. Press and hold the arrows to scroll faster.
Press and release the On/Off button to set the hour. The minutes flash.
Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing.
Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.
How long will the battery last in my meter?
Your battery should last for approximately 2,000 tests.
How do I change the battery in my Accu-Chek Performa blood glucose meter?
Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.
What type of battery is used?
The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.
Is the time and date or memory lost when the battery is removed?
The meter includes an additional internal battery that retains the time and date for up to 72 hours. So when the battery is changed, no memory is lost.
When should the meter and lancing device be cleaned and disinfected?
Clean and disinfect your meter once a week or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
What is the difference between cleaning and disinfecting?
Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.
What can I use to clean and disinfect the meter?
70% isopropyl alcohol
Mild dishwashing liquid mixed with water
10% household bleach solution (1 part bleach plus 9 parts water) made the same day
What parts of the meter should be cleaned and disinfected?
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Where can I find out what an error code or screen message is telling me?
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.
How do I set or change the time and date on my meter?
Watch this short video to see how easy it is to set the date and time.
https://youtu.be/R8tSbZA-W9c
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change.
To change these settings:
Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "Set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode.
To enter the set-up mode, press and hold the On/Off button for about four seconds. “Set-up” and the hour flash on the display.
Press and release the arrows to decrease or increase the hour. Press and hold the arrows to scroll faster.
Press and release the On/Off button to set the hour. The minutes flash.
Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing.
Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.
How long will the battery last in my meter?
Your battery should last for approximately 2,000 tests.
How do I change the battery in my Accu-Chek Performa blood glucose meter?
Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.
What type of battery is used?
The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.
Is the time and date or memory lost when the battery is removed?
The meter includes an additional internal battery that retains the time and date for up to 72 hours. So when the battery is changed, no memory is lost.
When should the meter and lancing device be cleaned and disinfected?
Clean and disinfect your meter once a week or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
What is the difference between cleaning and disinfecting?
Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.
What can I use to clean and disinfect the meter?
70% isopropyl alcohol
Mild dishwashing liquid mixed with water
10% household bleach solution (1 part bleach plus 9 parts water) made the same day
What parts of the meter should be cleaned and disinfected?
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Where can I find out what an error code or screen message is telling me?
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.
How long will the battery last in my meter?
Your battery should last for approximately 2,000 tests.
What type of battery is used?
The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.
When should the meter and lancing device be cleaned and disinfected?
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
What is the difference between cleaning and disinfecting?
Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.
What can I use to clean and disinfect the meter?
70% isopropyl alcohol
Mild dishwashing liquid mixed with water
10% household bleach solution (1 part bleach plus 9 parts water) made the same day
What parts of the meter should be cleaned and disinfected?
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Where can I find out what an error code or screen message is telling me?
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.
How do I set or change the time and date on my meter?
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in an area that observes daylight saving time, to reflect the time change. You can also choose to have the time set in 12hr or 24hr format.
To change the time:
From the main menu, select Settings and press the enter key.
Select Time/Date and press the enter key.
Select the Time entry field and press the enter key.
Set the Hour and press the enter key.
Set the Minutes and press the enter key.
If Time Format is 12 hr, select am or pm and press the enter key.
To save the changes and return to the Settings Menu screen, select Save.
Changing the date is a similar process. Simply select the Date entry field in step 3 and set the day, month and year.
How long will the batteries last in my meter?
Your batteries should last for approximately 2,000 checks. Rechargeable batteries can be used, but they may not last as long.
What types of batteries are used?
The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used.
Is the time and date or memory lost when the batteries are removed?
No. All blood glucose results, diary information, and settings are saved in the meter memory when the batteries are replaced.
When should the meter and lancing device be cleaned and disinfected?
Clean and disinfect your meter once a week or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Your lancing device is for single patient use only.
What is the difference between cleaning and disinfecting?
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
What parts of the meter should be cleaned and disinfected?
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
To clean your meter:
DO
Ensure meter is off
Gently wipe the meter’s surface with a soft cloth slightly dampened with one of the following:
70% isopropyl alcohol
Mild dishwashing liquid mixed with water
10% household bleach solution (1 part bleach plus 9 parts water) made the same day
Squeeze out any excess liquid from the cloth before you wipe the meter surface
DO NOT
Get any moisture in the code key slot or test strip slot
Spray any cleaning solution directly onto the meter
Immerse the meter in water or liquid
Pour liquid into the meter
Where can I find out more about an error code or screen message?
The meter's full-colour display provides instructions for dealing with most challenges you might come across. You can also refer to the Standard owner's booklet that came with your meter.
How do I set or change the time and date on my meter?
Watch this short video to see how easy it is to set the date and time.
https://youtu.be/5MD2R6NspEE