FAQ Listing
Which types of devices can run the app?
Click here to view the list of compatible mobile devices.
Can I change the language of the app?
The application is offered in eight languages: Brazilian, Chinese, Dutch, English, French, French Canadian, German, Italian, Russian, Spanish and Turkish. The language of the application depends on the language the operating system uses. If the language of your Smart Phone device is not among the eight available for the app, English is used for the app.
Can the user interface of the app be personalised?
Yes, you can personalise a number of items and screens. Please see the listed items on the Settings screen. In addition you can sort the order of the items in Settings>Change Data Order. Simply touch and drag on the + icon to the left of each item to move it to the desired position.
To record all the blood glucose values again, which are already stored in my Accu-Chek blood glucose meter, is extra effort. How can I merge those blood glucose values from the meter with insulin and carb data I recorded on the go with the app?
Create an Accu-Chek Connect Online personal account. You can access this by going to the app Settings screen>Essentials>Online Account. You will see Click HERE to Create an Online Account and follow the prompts. You can also create your personal Accu-Chek Connect Online account by visiting www.accu-chekconnect.com