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FAQ Listing

The major improvements of the Accu-Chek FastClix lancing device when compared to the Accu-Chek Multiclix lancing device are: 1-Click action: Prime and release in one step by pressing the release button only once Smaller in size than the Accu-Chek Multiclix lancing device for more convenience
It is not possible to delete stored results.
Expired lancets should not be used. The use of an expired lancet may cause an infection at the puncture site as the lancet may have lost its sterility
We recommend the use of Lithium batteries where possible. The Accu-Chek Performa Combo meter uses 3 AAA (1.5V) alkaline batteries.
The use of an expired lancet (drum) may cause an infection at the puncture site as the lancet may have lost its sterility. We guarantee 4 years of sterility from the date of sterilisation, so you have plenty of time to use up your lancets.
The required USB cable is a standard Micro-USB cable available from most electrical retailers; the meter kit does not include a standard Micro-USB cable.
The application is offered in eight languages: Brazilian, Chinese, Dutch, English, French, French Canadian, German, Italian, Russian, Spanish and Turkish. The language of the application depends on the language the operating system uses. If the language of your Smart Phone device is not among the eight available for the app, English is used for the app.
Battery life depends on Accu-Chek Spirit Combo insulin pump use, including daily insulin requirements, frequency of delivery and backlight usage. For example If used in a typical usage pattern of 50 Units / day using U100 insulin and normal operating temperature (23 °C ±2 °C [73 °F ±4 °F]) the battery life is approximately: Alkaline: 70 days for Bluetooth® off; or 30 days for Bluetooth® on Lithium: 200 days for Bluetooth® off; or 80 days for Bluetooth® on NiMH: 100 days for Bluetooth® off; or 40 days for Bluetooth® on
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.
Watch this short video to see how easy it is to set the date and time. https://youtu.be/5MD2R6NspEE
Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.