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FAQ Listing

The default blood glucose target range is set at 3.9 to 8.9 mmol/L. (70 to 160 mg/dL)
The meter and phone must be within 3 meters (9.8 feet) for the automatic data transfer to occur. If the distance between the devices exceeds 3 meters during blood glucose test(s), any new meter data will synchronize with the app when the devices are within range. Information on data transfers and device connectivity is available in the Connect Guide
NO, The Accu-Chek Mobile meter and the Accu-Chek FastClix lancing device are intended for patient self-monitoring by one and the same person only. They must not be used to test blood glucose from more than one person as they do not incorporate any features to guard against cross infection. The meter and the lancing device are not to be shared between family members or used by healthcare professionals to obtain blood or test blood glucose from more than one person. The FastClix lancing device is for single patient use only. The same device must not be used on multiple patients.
The system cannot be used for neonates.
Re-dosing is not possible with the Accu-Chek Mobile system. Under dosing (i.e. the application of too little blood or the unilateral application of blood to the test area) is detected by the system and an error message displayed.
The test area works with blood or control solution quantities in a range from 0.3 μL to 5.0 μL. The special sink area deals specially with excessive sample dosing storing up to 5.0 μL.
The Accu-Chek Mobile system stores up to 2,000 test results with date, time and flags.
With the Accu-Chek Mobile system the user cannot delete stored results. If all 2,000 memory locations are occupied, the oldest test result is deleted to create space for the newest test result.
You can set flags to describe certain events connected with a particular blood glucose result, or particular characteristics of the result. You can only flag a result if you open the Set flag menu whilst the result is initially displayed. Flags cannot be set retrospectively. The flags available to the user are: Before meal After meal Other Control test
There are 3 types of averages available: For all values (except control test, general flagged results, or test results displayed as low or high) For values that were flagged with before the meal (except control test, general flagged results, or test results displayed as low or high) For values that were flagged with after the meal (except control test, general flagged results, or test results displayed as low or high) For each group the average can be calculated based on the last 7, 14, 30, or 90 days.
You can set a test reminder after a test has been performed. These reminders can be set to occur in 1, 1.5, 2, or 3 hours in the future and occur only once. In addition up to 7 standard individually programmable test reminders, which are repeated daily, can be set. When either type of test reminder occurs, the user can directly initiate a new test via the user interface.
You can set the volume of system tones to one of 5 different levels, with the lowermost level being Mute.