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Frequently Asked Questions

Testing blood sugar (Glucose)

The system automatically detects when enough blood has been applied to the strip and begins the test, even if some yellow is still visible. The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.

An E4 error message will display on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood glucose test.

Yes. In addition to the fingertip, you can collect blood samples from the palm, forearm or upper arm. Talk with your healthcare professional before deciding if alternate site monitoring is right for you.

Your Accu-Chek lancing device has a special plastic cap designed for monitoring on other areas of the body. Talk with your healthcare professional before deciding if alternate site monitoring is right for you.

Note: Do not use the special plastic cap when monitoring at the fingertip. Follow the steps for fingertip monitoring, with a few differences:

  • Use the clear or gray cap.
  • You may need a deeper setting. Try 3 for your palm or 5-1/2 for your forearm or upper arm. (These are suggested settings; yours may differ.)
  • Press the opening of the clear or gray cap firmly against a fleshy area of the non-fingertip site. Press the lancing device up and down in a slow pumping motion to assist the flow of blood.
  • Keep steady pressure on the area, then press and release the plunger. Do not be afraid to apply pressure to the area with the lancing device to assist the flow of blood. Continue to press the cap against the site for a few seconds to allow blood to come to the surface.

Meter care and batteries

Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.

  • 70% isopropyl alcohol
  • Mild dishwashing liquid mixed with water

10% household bleach solution (1 part bleach plus 9 parts water) made the same day

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.

Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.

Test Strips and control tests

No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.

No, check the use by date on the test strip container. Do not use test strips past the use by date.

Performing a control test lets the user know the meter and test strips are working properly. Perform a control test when:

  • You open a new test strip box
  • You left the test strip container open
  • You think the test strips are damaged
  • You want to check the meter and test strips
  • The test strips were stored in extreme temperatures, humidity, or both
  • You dropped the meter
  • Your test result does not match how you feel
  • You want to check if you are performing the test correctly

Special features

There are three types of averages: general, pre-meal and post-meal. To view results and averages, press and release left and right arrows to view stored results. The most recent test result appears on the display.

  • Press the left arrow to view previous test results from newest to oldest.
  • Press the right arrow to view 7, 14, and 30 day general averages
  • Continue to press the right arrow to view 7-, 14-, 30- and 90-day pre-meal and post-meal averages
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Accu-Chek Performa

Item Description

This meter is the original Accu-Chek Performa meter – see the latest in the Accu-Chek Performa range here.

 

Accurate numbers help you to understand your diabetes and make informed lifestyle choices. That’s why Accu-Chek Performa has been designed to make extensive internal checks, giving you accurate results1,2, 3.

Product Manuals

DISPLAY

Large LCD

RESULTS

5 seconds

SAMPLE

Tiny: 0.6µL

WEIGHT

59g with battery

Benefits and Features
  • Large, easy-to-read display
  • Used with easy-to-handle Accu-Chek Performa test strips
  • Tiny blood sample: only 0.6µL of blood required
  • Fast results in 5 seconds
  • Fast fill strip quickly absorbs blood sample
  • Set up to 4 pre- or post-meal alerts, so you never forget to monitor
  • Automatically turns on when you insert a test strip
  • Saves energy by turning off automatically when you’re finished testing
  • Proven accuracy 1,2

 

References:
1. Freckmann, G., et al., J Diabetes Sci Technol 2012, 6(5):1060-75
2. ISO:15197: 2013
3. Accu-Chek Performa Test Strip Pack Insert, 2015

Additional Specifications
Serial number:

Unique serial number printed on a label on the device and stored in non-volatile memory 

Measuring time:

Approximately 5 seconds

Measuring conditions:

Temperature: 6°C to 44°C (46°F to 111°F) 

Storage conditions:

-25°C to + 70°C without battery

-10°C to + 50°C with battery

Memory capacity:

Up to 500 total results, plus 20 control tests

Test averages:

7, 14,  and 30 days

Data transfer:

Infrared (IR) window

Dimensions:

94 x 52 x 21 mm 

Weight:

62 g with battery

Display:

Large LCD display with symbols 

Beep tone:

Yes (factory setting ON)

Battery:

1 battery, 3V coin-cell type CR2032 

 

WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN. If you suspect your child has swallowed or inserted a button (coin cell) battery immediately call the 24-hour Poisons Information Centre
on 13 11 26 for fast, expert advice.

Battery life:

Approximately 2,000 measurements

Auto power off:

After 2 minutes undisturbed with strip inserted, or if powered on but left undisturbed for 2 minutes

Auto power on:

with strip insertion

Underdosing detection:

Yes

Sample size:

0.6 µL

Measuring range:

10 mg/dL – 600 mg/dL
0.6 mmol/L – 33.3 mmol/L

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65%

Test strip stability:

18 months after production date; test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to use the Accu-Chek Performa blood glucose meter

Get results in 3 steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy-to-see yellow window. Only 1 small drop is needed.
  3. In approximately 5 seconds, your test results will appear in the easy-to-read display.