Accu-Chek® Combo

The pump and meter use a globally approved communication standard called Bluetooth^® wireless technology. This allows intelligent electronic devices to communicate with each other over short-range wireless links while maintaining high levels of security.

Yes. If you are traveling outside of the country, you may be eligible for a loan pump. Please call the Accu-Chek pump hotline on 1800 633 457 for details.

Optimal control requires a balanced approach. Insulin pumps can certainly help you control your blood glucose level, but eating properly, monitoring your blood glucose and regular activity are equally important. The insulin pump doesn't take care of your diabetes—you do.

Approximately 2 meters (6.5 feet). If the pump has begun to deliver a bolus and it leaves the communication range, the bolus dose will be completed.

Like other electronic and communications equipment, the Bluetooth^® service on the Accu-Chek Combo system must be switched off for the pump and meter if directed by the airline. While the Bluetooth^® service is off, the Accu-Chek Spirit Combo insulin pump can be operated independently of the Accu-Chek Aviva/Performa Combo meter.

To turn Bluetooth^® service off on the Accu-Chek Spirit Combo insulin pump, go to the Bluetooth^® Settings menu. On the Accu-Chek Aviva/Performa Combo meter, go into the Settings menu, then Meter, then Bluetooth^®. Follow the instructions given on the screen.

^{The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Roche is under license.}

This is the amount of insulin delivered per hour that is required to cover your background (or basal), blood glucose lowering insulin needs. In insulin pump therapy, your basal rate is determined together with your doctor or healthcare team and can be adjusted to meet your individual physiological needs throughout the day. Your basal rate is delivered by your insulin pump according to the curve of your personal Basal profile or profiles.

When a warning is sent to the pump display, the pump will alert you by vibrating and emitting an acoustic signal. The warning will also be displayed on the Accu-Chek Performa Combo meter, so you don't have to access the pump to see the warning and take appropriate action.

No. You should never use your insulin pump near electromagnetic fields such as x-ray, computer tomography (CT) or MRI. Disconnect and remove your pump and leave it outside these areas. If you do not follow this instruction your pump can be damaged and quit operation.

Regarding infusion sets, there is no need to remove a steel needle infusion set for X-Ray or CT. However, we do recommend you completely remove a steel infusion set for MRI scans.

The amount of insulin delivered (in addition to the basal rate) to cover the intake of food and to correct high blood glucose levels. The factors that calculate a bolus amount are determined and adjusted by your doctor or healthcare professional.

The bolus advisor provides a recommendation of insulin units to deliver based on your blood glucose value, carb intake and personal settings such as your insulin-to-carb ratio. 

The Accu-Chek Spirit Combo pump will not be affected by walk-through metal detectors. We recommend you do not put either the pump or the meter through the carry-on baggage X-Ray machine. For full body scanners, we recommend putting your pump into STOP mode to avoid the chance of any interference with a body scanner machine. We recommend you obtain a letter from your healthcare professional stating you have diabetes, will be wearing an insulin pump and will be carrying consumables.

Theoretically a strong magnetic field can lead to a permanent defect in the pump but we have no known case of such defect.

An insulin pump is designed to deliver insulin continuously under the surface of the skin. It may also be referred to as continuous subcutaneous insulin infusion or CSII. A pump helps keep blood glucose levels as close to normal as possible. A landmark scientific study showed that maintaining blood glucose levels at or near normal levels greatly decreases the likelihood of complications from diabetes.¹

^{1Diabetes Control and Complications Trial Research Group. The effect of intensive treatment of diabetes on the development and progression of long-term complications in insulin-dependent diabetes mellitus. New Engl J Med. 1993;329:977-986.}