No, the Accu‑Chek Multiclix lancing device is intended for personal use only! It is only allowed to be used to obtain blood from one person. There is a risk of infections being transmitted if the lancing device is used by other people, even by family members, or if healthcare professionals use this lancing device to obtain blood from different people.

No, the Accu-Chek Multiclix lancing device is designed so that a new lancet cannot be selected if the device is primed.

No, for hygienic reasons, once you have changed the lancet this is not possible.

No, this is not possible. Safety hooks prevent accidental reuse of a used lancet drum. A used lancet drum is easily recognised by the red stripes.

Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection, and obtaining blood remains virtually pain-free.

No, the Accu-Chek Multiclix lancing device does not contain latex.

The use of an expired lancet (drum) may cause an infection at the puncture site as the lancet may have lost its sterility. We guarantee 4 years of sterility from the date of sterilisation, so you have plenty of time to use up your lancets.

This can be caused by several reasons:

1. The penetration depth is too shallow for your skin. Please select a higher penetration depth setting.
2. The lancing device needs to be pressed firmly against the skin
3. Check to ensure a lancet drum is inserted in the lancing device.

Please also check the instructions of use of the lancing device.

Yes.

Check the lancet window to see whether there are any white bars or numbers visible in the lancet display. If there are no bars visible or the number 1 is displayed, you are using the last lancet and the lancet drum needs to be changed for a new lancet drum.

The Accu-Chek FastClix, Accu-Chek Softclix and Accu-Chek Multiclix lancing devices use the special Clixmotion technology. The Clixmotion technology is the principle of guided lancet motion, meaning that both the forward and return motion of the lancet is precisely controlled, with minimised vibrations and oscillations. This special guided motion is the key to gentle blood sampling. The lancet needs just a few milliseconds to penetrate the skin with a motion designed to minimise lateral movement and reduce the sensation of pain as fewer nerve endings are disturbed. In the skin, the lancet is brought to a precise stop and then actively retracted immediately. This fast, controlled lancet motion helps to reduce the risk of skin and nerve-end damage.

1. Check whether the lancet number (or number of bars) is visible in the window. If not, turn the priming button until the lancet number (or bars) becomes visible.
2. Check whether the yellow area in the transparent release button is visible. If this is the case, the lancing device is already primed and ready for use.