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Frequently Asked Questions

Testing blood sugar (Glucose)

It's a small sample—just 0.6 microlitre.

The system automatically detects when enough blood has been applied to the strip and begins the test, even if some yellow is still visible. The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.

An E4 error message will display on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood glucose test.

Yes. In addition to the fingertip, you can collect blood samples from the palm, forearm or upper arm. Talk with your healthcare professional before deciding if alternate site monitoring is right for you.

Your Accu-Chek FastClix lancing device has a special plastic cap designed for monitoring on other areas of the body. Talk with your healthcare professional before deciding if alternate site monitoring is right for you.

Note: Do not use the special plastic cap when monitoring at the fingertip. Follow the steps for fingertip monitoring, with a few differences:

  • Use the clear or gray cap.
  • You may need a deeper setting. Try 3 for your palm or 5-1/2 for your forearm or upper arm. (These are suggested settings; yours may differ.)
  • Press the opening of the clear or gray cap firmly against a fleshy area of the non-fingertip site. Press the lancing device up and down in a slow pumping motion to assist the flow of blood.
  • Keep steady pressure on the area, then press and release the plunger. Do not be afraid to apply pressure to the area with the lancing device to assist the flow of blood. Continue to press the cap against the site for a few seconds to allow blood to come to the surface.

Meter care and batteries

Cleaning is simply removing dirt from the meter, while disinfecting refers to removal of most but not all, disease-causing and other types of microorganisms.

  • 70% isopropyl alcohol
  • Mild dishwashing liquid mixed with water

10% household bleach solution (1 part bleach plus 9 parts water) made the same day

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.

Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.

Special features

There are three types of averages: general, pre-meal and post-meal. To view results and averages, press and release left and right arrows to view stored results. The most recent test result appears on the display.

  • Press the left arrow to view previous test results from newest to oldest.
  • Press the right arrow to view 7-, 14-, 30- and 90-day general averages
  • Continue to press the right arrow to view 7-, 14-, 30- and 90-day pre-meal and post-meal averages

To mark a test result or set a post-meal reminder:

  1. Perform a test. The result appears on the display.
  2. Leave the test strip in the meter. Press and release or to toggle through test result markers and the post-meal reminder:
    • Pre -meal marker
    • Pre-meal marker with post-meal reminder
    • Post-meal marker
    • General marker
  3. When the marker or test reminder you wish to select appears on the display, remove the test strip from the meter. 

Test Strips and control tests

No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.

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Accu-Chek Performa II

Item Description

The Accu-Chek Performa blood glucose meter makes blood glucose monitoring quick and easy. It’s ready to use right out of the box, requiring no set-up. Each meter uses Accu-Chek Performa test strips and an Accu-Chek FastClix® lancing device. Helpful alerts remind you to monitor before and after meals, giving you valuable information to support therapy decisions for a healthy active life.

Product Manuals

DISPLAY

Large LCD

RESULTS

5 seconds

EASY

No coding. No set-up.

SAMPLE

Tiny: 0.6µL

WEIGHT

59g with battery

Benefits and Features
  • Large, easy-to-read display
  • Used with easy-to-handle Accu-Chek Performa test strips
  • Tiny blood sample: only 0.6µL of blood required
  • Fast results in 5 seconds
  • No coding needed, making the monitoring process quick and easy
  • No set-up required. It’s ready to use right out of the box
  • Set up to 4 pre- or post-meal alerts, so you never forget to monitor
  • Automatically turns on when you insert a test strip
  • Saves energy by turning off automatically when you’re finished testing
  • Time and memory are saved for up to 72 hours if the battery is removed
Additional Specifications
Serial number:

Unique serial number printed on a label on the device and stored in non-volatile memory

Measuring principle:

Mutant variant of quinoprotein glucose dehydrogenase (Mut. Q-GDH), electrochemical 

Measuring time:

Approximately 5 seconds 

Measuring conditions:

Temperature: 8°C to 44°C (46°F to 111°F) 

Storage conditions:

-25°C to + 70°C (-13°F to +158°F) 

Memory capacity:

Up to 500 total results, plus 20 control tests 

Test averages:

7, 14, 30 and 90 days 

Data transfer:

Infrared (IR) 

Dimensions:

94 x 52 x 21 mm 

Weight:

59 g with battery 

Display:

Large LCD display with symbols 

Beep tone:

Yes (factory setting ON)

Battery:

1 battery, 3-volt lithium coin-cell type CR2032

 

WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN. If you suspect your child has swallowed or inserted a button (coin cell) battery immediately call the 24-hour Poisons Information Centre
on 13 11 26 for fast, expert advice.

Battery life:

Approximately 2,000 measurements

Auto power off:

After 2 minutes undisturbed with strip inserted, or if powered on but left undisturbed for 2 minutes

Underdosing detection:

Yes 

Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL 

Measuring range:

10 mg/dL – 600 mg/dL
0.6 mmol/L – 33.3 mmol/L 

Sample types:

Capillary, venous, arterial, and neonate

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65% 

Test strip stability:

18 months after production date; test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to use the Accu-Chek Performa blood glucose meter

Get results in 3 steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy-to-see yellow window. Only 1 small drop is needed.
  3. In approximately 5 seconds, your test results will appear in the easy-to-read display.