When should the meter and lancing device be cleaned and disinfected?

Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.

Can my infusion set cause an allergic reaction?

The use of hypoallergenic materials is a high priority for Accu-Chek. Our infusion sets are latex- and PVC-free and glues and solvents are used as little as possible. The adhesive tape is also specially designed to allow the skin underneath it to...

How can I get my infusion set to stick during the summer?

Water sports and heavy sweating can affect the infusion set’s adhesive pad – try using an extra water-permeable adhesive patch (like Tegaderm™ or Opsite™ IV3000™) to give your site extra security. Sandwich technique: Cleanse the skin using an adhesive...

What type of battery is used?

The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.

My lifestyle is active—always on the go. Can I still enjoy all my favorite activities with the insulin pump?

The disconnectable Accu-Chek infusion sets allow you the freedom to disconnect from your insulin pump altogether for the duration or your activity. Talk to your healthcare professional about time off the insulin pump for sports or an occasional day at...

What can I do about pain at the infusion site?

Pain at the infusion site may be a sign that you are using a set which does not penetrate at the right depth for you (this can especially affect children or thin users). For 90° insertion sets, talk to your physician about the possibility of switching...

How long will the battery last in my meter?

Your battery should last for approximately 2,000 tests.

Do control test values stay in the meter memory?

Control test values will not be in the user-accessible memory. However, they will be stored in the downloadable memory.

How often do I need to change my infusion site?

In order to help keep sites free of infection, we recommend that sites be changed at least every 48 hours for steel needle sets and every 72 hours for soft cannula sets. It is important to always check your blood glucose level 1-3 hours after...

Why does the control solution bottle need to be wiped?

In the same way that fresh blood should always be used for monitoring, fresh control solution should be used to prevent a contaminated control drop. Control solution should always be wiped from the tip of the bottle so that only what is in the bottle...

Does it hurt to wear an infusion set?

While there may be an occasional “pinch” when inserting the set, many people find inserting infusion sets more comfortable than giving injections. Once the set is under the skin it is so comfortable that most people forget that they're wearing it.

How do I run a control test?

The Accu-Chek Performa Nano blood glucose meter automatically recognises Accu-Chek Performa Control Solutions, so running a control test is easier than ever. First, wipe the tip of the control bottle. Then put the meter on a flat surface, insert the...

When and why is it helpful to use a control solution?

Performing a control test lets the user know the meter and test strips are working properly. Perform a control test when: ...

Are there any potential negatives associated with steel needle sets?

Thousands of patients worldwide actually prefer steel needle sets. Unlike with soft cannula sets, the risk of a steel needle set becoming crimped under the skin and disrupting insulin infusion is effectively none. The needle is just as comfortable to...

What are control tests?

A control test using your meter’s specific control solution ensures that the meter and test strips are working properly. Testing with control solution is just like a blood glucose test, except you fill the window on the test strip with a drop of...