What parts of the meter should be cleaned and disinfected?

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display. ...

What is the difference between cleaning and disinfecting?

Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.

When should the meter and lancing device be cleaned and disinfected?

Clean and disinfect your meter once a week or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it. Your lancing device is for single patient use only.

Is the time and date or memory lost when the batteries are removed?

No. All blood glucose results, diary information, and settings are saved in the meter memory when the batteries are replaced.

What types of batteries are used?

The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used.

How long will the batteries last in my meter?

Your batteries should last for approximately 2,000 checks. Rechargeable batteries can be used, but they may not last as long.

How do I set or change the time and date on my meter?

Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in an area that observes daylight saving time, to reflect the time change. You can also choose to...

What software may be used with my Accu-Chek blood glucose meter?

The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek 360° diabetes management system, the Accu-Chek Smart Pix device reader and software, and the Accu-Chek Connect diabetes management system.

Can I silence the meter reminder if needed?

Yes. You can choose to set the meter to sound or vibrate mode within the meter settings. 

How do the meter reminders work?

You can set up to 8 alarm clock reminders per day—for blood glucose checks, injections, or other events—as well as automatic reminders after high or low blood glucose results, or after certain meals. You can also set reminders for appointments on...

How do I calculate an insulin dose using the Accu-Chek Aviva Expert blood glucose meter?

You can get insulin bolus advice in just 3 simple steps: ...

Which insulin pump does my set fit on?

The Accu-Chek infusion sets offer a Luer-lock connection that meets international standards and is widely used in medical engineering. Our sets fit on all Accu-Chek pumps available in Australia. Our sets fit on all other pumps that meet the same...

Can my infusion set cause an allergic reaction?

The use of hypoallergenic materials is a high priority for Accu-Chek. The adhesive tape is also specially designed to allow the skin underneath it to breathe. Adhesive tapes have been qualified by comprehensive biocompatibility testing. However,...

How do I set up the meter to calculate an insulin dose?

Your healthcare provider will work with you to determine your specific settings. Using your specific settings, your doctor or diabetes educator will set up the meter for you.

How can I get my infusion set to stick during the summer?

Water sports and heavy sweating can affect the infusion set’s adhesive pad – try using an extra water-permeable adhesive patch (like Tegaderm™ or Opsite™ IV3000™) to give your site extra security. Sandwich technique: Cleanse the skin using an adhesive...