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Product Information

Accu-Chek® Aviva test strips; ARTG No. 190251

Material No. 06453970018; Batch/Lot No. 496915

As part of our ongoing quality monitoring and market surveillance processes, we have identified that the above lot number of the Accu-Chek Aviva test strips may potentially show an increase in strip errors prior to dosing.  

Our records indicate that although Australian users have received this lot in September/October 2017 there have been no reported issues and consumption data indicates there are no more strips with impacted batch number left in use.

For your information, please note that due to the designed fail-safe in the blood glucose meter, the issue can be identified by the error message displayed on the meter upon strip insertion or through the device not recognising the test strip, respectively. However, in a very limited number of cases (less than 0.02%) the test strip may produce a biased result i.e. a falsely high or low value which could lead to erroneous therapy adaptations.

Please be assured that this issue only affected a specific batch/lot of Accu-Chek Aviva test strips. Other Accu-Chek blood glucose test strips are not impacted by this issue.

Please call our Accu-Chek Enquiry Line at 1800 251 816, if you or your customers require any additional information or have any further questions or concerns.