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Roche Diabetes Care is pleased to offer you free access to the mySugr Pro app in Australia during the ongoing COVID-19 pandemic. We are offering our support to you and the healthcare system during this time by providing free access for adults with diabetes to our diabetes management app, mySugr Pro.

Free access to mySugr Pro (usually $42.99 per year) will help your experience of digital / telephone appointments by digitally providing blood glucose monitoring information to your Healthcare Professional. You can download the mySugr app to your smartphone and unlock the Pro version using the activation code. Once you have mySugr Pro installed you can download a report and send it to your Healthcare Professional via email.

mySugr allows you to enter blood glucose results from any device and is already used by more than 2 million registered users worldwide#. The Pro version of mySugr has valuable additional features to help with diabetes self-management. See below for the benefits of mySugr Pro.

Terms and conditions apply. No purchase required.

Getting started with the mySugr app

1Download the mySugr app on the App Store or Google Play.

2Create your mySugr account.

3Unlock mySugr Pro for free to access the advanced PDF report feature and more:

Get 6 months of Pro for free

Get mySugr Pro for free
regardless of which blood glucose monitoring device you use by visiting https://shop.mysugr.com/en/voucher and entering the voucher code: 2020-2020-2020

  • Redeeming the voucher (2020-2020-2020) after September 30th will give users mySugr PRO for 1 month (= 31 days)
  • The voucher code can be redeemed multiple times by the same user starting October 1st, 2020
  • The voucher code may be redeemed by users until January 31st 2021 unless otherwise advised

Pair your Accu-Chek Guide meter for unlimited access to ProPair your Accu-Chek Guide meter for unlimited access to Pro.

4Start logging your data and getting the benefits from mySugr Pro.

Stay connected: share mySugr reports with your healthcare professional

Share PDF reports detailing 2 weeks or 3 months of your diabetes data (watch tutorials below).

Producing a report and sharing data

Learn how to make the most of your mySugr reports by either following the steps below or by watching the how to videos.

  • Select "Report" from the menu
  • Choose the desired time period and click "Export"
  • Click the share icon
  • Select the app you wish to use to share the report

How to videos

Images/videos shown are representative only. In Australia, units seen on your device are in mmol/L
  • Getting the most of your mySugr reports

  • How to create a PDF report

  • Homepage tour

  • How to log an entry

  • How to get an estimated HbA1c

  • How to use the Bolus Calculator

    (Approved for adults with diabetes to support in calculating insulin doses)

More about mySugr

Basic Pro
mySugr App mySugr App
Logging Logging
Analysis Analysis
CSV reports CSV, PDF & Excel reports
Challenges (limited) Challenges
Tags (limited) Tags
Bolus calculator (limited) Bolus calculator
- Photos & pictures
- Smart searches
- Blood sugar reminders
- Basal rates for pump users
- Multi-device-syncing
- Priority support
- Bonus pro-challenges
- Bonus pro-tags
Find out more about mySugr

Getting started with the mySugr app

mysugr overview

Discover mySugr: diabetes app

Average rating 4.6 our of 5 Stars#
4.7 stars
iOS app store   google play store
More than 2 million registered users#
Average 4.6 star user experience rating#.
# As of April, 2020.