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FAQ Listing

You can set the brightness of the display to one of 3 levels. The lower the brightness level, the longer the battery life will be.
In the event of the meter becoming soiled through improper use, cleaning it may become necessary (refer to user’s manual). The mode of operation of the meter with the test cassette means that the meter will not normally come into contact with blood or control solution.
The validity of the test cassette depends on the use by period and the use by date. Use by period: A period of 90 days in which the test cassette must be used up after the foil cover of the plastic container was opened. The use by period in days is printed on the box and in the package insert of the test cassette. Use by date: Date up to which a test cassette stored in a closed plastic container is valid. The use by date is shown on the box of the test cassette/foil-sealed plastic container.
All reactive test areas are sensitive to humidity. The test cassette is delivered in a primary packaging that contains a desiccant which protects the reactive areas for 18 months (shelf life) from humidity, starting with the coding process at Roche Diabetes Care production. A desiccant is also integrated in the body of the cassette, providing a 90 days on-board stability. Once the primary packaging is opened, the stability is 90 days. When the cassette is inserted into the meter, the meter tracks the remaining onboard stability.
You can reinsert the cassette into the meter if the test cassette has unused tests and has not yet expired. The meter recognises the cassette, the number of available tests and the validity.
The Accu-Chek Mobile meter checks the validity of the test cassette. If either of the two dates – use by period or use by date – is exceeded, you will not be able to perform any more tests with this test cassette. If you start a test and the validity of the cassette is about to expire shortly or has already expired, the meter will inform you of this. The first notification appears 10 days before the validity of the cassette expires, the following appear 5, 2 and 1 day(s) before expiry. If the validity of the test cassette has expired, a message appears which informs about the expiry of the cassette and asks you to insert a new cassette.
You can change the batteries while having a cassette inserted.
Results and settings remain saved in the meter while batteries are changed or if the meter is stored without batteries.
The Accu-Chek Mobile meter is delivered with time and date factory set. Power supply is served by a 3rd coil cell battery that is incorporated. During storage a protection foil ensures that the 2 AAA batteries do not lose any power and the preset is running based on the power of the coin cell. When using your meter for the very first time, you do not have to insert the AAA batteries, just pull out the protective battery foil and the AAA batteries take power supply over.
Each cassette contains an RFID (radiofrequency identification) chip. This automatically codes the meter when a test cassette is inserted and informs the meter about the specific properties of the chemistry in this cassette. Coding is not necessary.
There are a few ways you can improve blood flow and make blood glucose testing easier: Warm your fingers by washing with warm, soapy water, then rinse and dry completely. Let your arm hang down at your side to increase blood flow to the fingertips. Grasp finger just below the joint closest to the fingertip and massage gently toward tip of finger, then squeeze for 3 seconds. Use an Accu-Chek lancing device set to the right penetration depth for your skin type. Refer to your User's Guide for additional information.
It's a small sample—just 0.6 microlitre.