Accu-Chek®

TEXT SIZE: Decrease text size Increase text size

WelcomeLogin | Register

Sign in here.

Forgot your password?

Cancel

For Healthcare Professionals

This section contains information specifically for healthcare professionals that have an interest in Diabetes. To access this area you must be registered on this site and be logged in.

Services for Professionals

Under 18?

This section is for under 18's and contains a great interactive tool to help you and your family learn more about diabetes.

Managing Diabetes

- The interactive web tool for children and families. It may be helpful to look at this section with your parents at first.

Share this page Email this page Print this page

Close X

Choose a Share Option:

Close X

Email This Page

All fields must be filled in

Tip: to send to multiple recipients, separate email addresses with commas.

Cancel

Frequently Asked Questions

If you have questions on how to use an Accu-Chek product, how to test your blood glucose, store your meter or strips, or any other topics, please search from our list of frequently asked questions below.

Following are a few of our most commonly asked questions:

Choose a topic:

Customer Service
Contact

Products
Data Management
Infusion Sets
Insulin Pumps
Lancing Devices
Meter Systems

Testing
General Questions
Meter Maintenance
Storage

The top three most frequently asked questions

How do I obtain a drop of blood?
Answer:Thoroughly wash and dry your hands. Then either massage a finger to encourage blood flow or gently shake your hands at your sides. Avoid using your index finger or thumb as these are the digits you use most frequently. Prick the side of the fingertip with a lancing device such as Accu-Chek Softclix or Accu-Chek Multiclix. Press your finger gently to encourage a small drop of blood to form.

See more questions on this subject

How do I clean my blood glucose meter? How often should I clean it?
Answer:Not all meters are the same. Consult your product manual for the best method of cleaning your meter. As a general rule you should clean your meter whenever it looks dirty and whenever you open a new pack of test strips – or at least every 2 months. Some meters have a removable test strip guide that can be cleaned with cold water or wiped with 70% alcohol - allow to dry thoroughly. On these meters the measurement optics also need to be cleaned with a soft lint-free cloth and /or a cotton swab which is moist but not wet. Do not let moisture get into the meter itself. When all components are dry slide the test strip guide back into the meter.

See more questions on this subject

How often should I test my blood sugar (glucose)?
Answer:Controlling your blood glucose level is a very important part of managing diabetes. Regularly testing your blood glucose help measure the effectiveness of your meal plan, physical activity and medications. Your health care professional will recommend a testing regime that is right for your circumstances.

See more questions on this subject
The New Accu-Chek Mobile

Strip-free technology.
50 tests on a continuous tape. Test virtually whenever, wherever - no hassles, no worries! Click on the image to learn more.

Pump SkinsPersonalise your Pump!

Accu-Chek Spirit Insulin pump stickers can give your pump a unique look.

Reducing ComplicationsReducing Complications

Learn about potential long term effects of diabetes and how to reduce your risk of complications.

This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origin. For people with diabetes. Use only as directed. See your healthcare professional for medical advice.